Product Labs

Your integrated Amazon team

We know eCommerce because we built its DNA inside of Amazon. When software and data isn’t enough and your business is ready for a true strategic partner—that’s Product Labs.

Partner with us

The trusted team for leading Amazon brands around the world

5
years of history and results
$500 M
In global Amazon GMS
100 K
SKUs managed
500 +
Brands represented
100 K
SKUs managed

Your Amazon Operational Experts

With over 5 years of development effort behind it the Product Labs platform is more than just a software tool. It ingests, enriches, and attributes billions of data points to inform end-to-end strategy with actionable business intelligence. We don’t just hand the software over and expect you to figure out how it works. We partner with your team to develop and manage data-centric solutions to help your business reach long-term goals.

Product labs
Strategic planning
Data
Reporting
Listing ip Monitoring
Amazon Advertising
Brand
Protection
Demand Forecasting
Third party tools
Service agency

When we say we built eCommerce, we aren’t speaking figuratively.

Our team combines traditional consulting principles of firms like McKinsey, Bain, and BCG with the cutting-edge expertise of the minds that built and managed Amazon’s Seller Central, Third Party Fulfillment & Returns, and Ads. We also ran the Amazon Marketplace itself for more than a decade.

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Brad Moss
Chief Operating Officer

A proven business leader with a drive to innovate and a passion for service. Built Amazon’s Seller Central and Mobile Platform.

Tim Hughes
Chief Technology Officer

A born entrepreneur who prides himself on expertise in both business and technology. Oversaw Amazon’s 3P Fulfillment & Returns Experience and Advertising.

Caith Chapman
Chief Executive Officer

A veteran of investment banking with an established history of consumer internet experience including Yahoo!, Under Armour, and 101 Commerce.

Thomas Lee
Chief Brand Officer

An expert in global manufacturing and branding who values his teammates and invests in building stronger, inclusive, and more diverse communities.

Jen Cantu
Chief People Officer

An expert of connecting people with their passions who builds professional cultures prioritizing growth, development, and collaboration.

Jason Rich
Chief Financial Officer

An established finance professional with a successful track record spanning private equity and deep operationally focused CFO roles.

Brad Moss
Chief Operating Officer

A proven business leader with a drive to innovate and a passion for service. Built Amazon’s Seller Central and Mobile Platform.

Tim Hughes
Chief Technology Officer

A born entrepreneur who prides himself on expertise in both business and technology. Oversaw Amazon’s 3P Fulfillment & Returns Experience and Advertising.

Caith Chapman
Chief Executive Officer

A veteran of investment banking with an established history of consumer internet experience including Yahoo!, Under Armour, and 101 Commerce.

Thomas Lee
Chief Brand Officer

An expert in global manufacturing and branding who values his teammates and invests in building stronger, inclusive, and more diverse communities.

Jen Cantu
Chief People Officer

An expert of connecting people with their passions who builds professional cultures prioritizing growth, development, and collaboration.

Jason Rich
Chief Financial Officer

An established finance professional with a successful track record spanning private equity and deep operationally focused CFO roles.

Case Studies

Purple
Complementing an omnichannel brand with Amazon expertise

Learn how we partnered with a B2C enterprise to use Amazon as a holistic brand support platform instead of just a transactional point-of-sale portal.

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72% Growth in Sales
240% Increase in ROAS
Novation IQ
Expanding beyond existing capabilities and channels

Learn how we partnered with a B2B enterprise to build a comprehensive B2C brand marketing strategy and optimize existing systems and fulfillment infrastructure for Amazon.

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675% Conversion Rate Improvement
787% ROAS improvement
Whisker Laces
Owning target market share with data analysis

Learn how we partnered with an established business to create a premium customer experience through content and service, ensuring conversion goes beyond sales to secure brand loyalty and inspire customer advocacy.

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100% Conversion Rate
10% In Product Pricing

We Work
With

Managed Services

You know where your business is today. We help you know where it can be tomorrow.

We can build your brand

Request a free consultation with one of our Client Success team members.

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